Privacy

Created on 4 March, 2024 • 304 views • 8 minutes read

Your privacy is important to us. This Privacy Policy outlines Jamgab commitment to respecting your privacy regarding any information we may collect from you through our website, jamgab.com, and other sites we own and operate.


1) Information We Collect

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your computer's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.


Device Data

We may also collect data about the device you use to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. The information we collect depends on your device's individual settings and software. We recommend reviewing the policies of your device manufacturer or software provider to learn what information they share with us.


Personal Information

We may request personal information such as:

  • Name
  • Email address
  • Phone/mobile number
  • Payment information
  • Business data

Business data refers to information accumulated during the normal operation of our platform. This may include transaction records, stored files, user profiles, analytics data, and other metrics generated as users interact with our services.


2) Legal Bases for Processing

We will process your personal information lawfully, fairly, and transparently. We collect and process information about you only when we have legal bases to do so.

These legal bases depend on the services you use and how you use them. We collect and use your information only when:

  • It is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract (for example, when providing a requested service).
  • It satisfies a legitimate interest, which is not overridden by your data protection interests. This includes research and development, marketing and promoting our services, and protecting our legal rights and interests.
  • You give us consent to process your information for a specific purpose (for example, consenting to receive our newsletter).
  • We need to process your data to comply with a legal obligation.
  • If you provide consent for a specific purpose, you have the right to change your mind at any time (though this will not affect any processing that has already occurred).


We do not retain personal information for longer than necessary. While we keep this information, we will protect it using commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security. We may retain your personal information if required to comply with a legal obligation or to protect your vital interests or those of another natural person.


3) Collection and Use of Information

We may collect, hold, use, and disclose information for the following purposes. We will not further process personal information in a manner incompatible with these purposes:

  • Providing you with the core features of our platform.
  • Processing transactions or ongoing payments.
  • Enabling your access and use of our website, associated applications, and social media platforms.
  • Contacting and communicating with you.
  • Internal record keeping and administrative purposes.
  • Analytics, market research, and business development, including operating and improving our website, applications, and social media platforms.
  • Complying with our legal obligations and resolving any disputes.


4) Disclosure of Personal Information to Third Parties

We may share personal information with:

  • Third-party service providers for the purpose of enabling them to provide their services, including (but not limited to) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators.
  • Credit reporting agencies, courts, tribunals, and regulatory authorities in the event of non-payment for goods or services we have provided to you.
  • Third parties for the collection and processing of data.

Some of your personal data is shared with third-party service providers such as:

  • Google: We utilize Google's Single Sign-On (SSO) service to allow users to log in.
  • Paypal: All payment processing is handled through Paypal. Information such as credit card details, name, address, and email are processed and stored by Paypal. We do not have access to your credit card details.


5) International Transfers of Personal Information

The personal information we collect is stored and processed in the United States and Germany, or in locations where we, our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure of this information to overseas third parties.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA is protected by appropriate safeguards. This may include the use of standard data protection clauses approved by the European Commission, binding corporate rules, or other legally accepted means.

If we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in those jurisdictions may not be subject to similar data protection laws as those in our jurisdiction. There are inherent risks if any such third party engages in acts or practices that contravene the data privacy laws in our jurisdiction. This may mean that you will not be able to seek redress under our jurisdiction's privacy laws.


6) Your Rights and Controlling Your Personal Information

  • Choice and Consent: By providing us with your personal information, you consent to us collecting, storing, using, and disclosing that information in accordance with this privacy policy. If you are under 16 years old, you must have the permission of your parent or legal guardian to access and use our website, and they must consent to you providing us with your personal information. While providing personal information is not mandatory, please note that it may affect your ability to use certain features of our website or access our products and services.
  • Information from Third Parties: If we receive personal information about you from a third party, we will handle it in accordance with this privacy policy. If you are a third party providing personal information about someone else, you represent and warrant that you have obtained the necessary consent from that person to disclose their personal information to us.
  • Restriction: You have the option to restrict the collection or use of your personal information. If you previously consented to the use of your personal information for direct marketing purposes, you can change your mind at any time by contacting us using the information provided below. If you request a restriction or limitation on the processing of your personal information, we will inform you about the impact of such restriction on your use of our website, products, and services.
  • Access and Data Portability: You have the right to request details of the personal information we hold about you. You can also request a copy of your personal information in a machine-readable format, such as CSV. If you wish, we can erase your personal information or transfer it to another third party.
  • Correction: If you believe that any of the personal information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us using the information provided below. We will take reasonable steps to correct any inaccuracies, omissions, or errors in your personal information.
  • Notification of Data Breaches: We will comply with applicable laws regarding any data breaches that may occur.
  • Complaints: If you believe that we have violated relevant data protection laws and would like to file a complaint, please contact us using the information provided below. Provide us with detailed information about the alleged breach, and we will promptly investigate your complaint. We will respond to you in writing, outlining the results of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulatory body or data protection authority regarding your complaint.
  • Unsubscribe: If you wish to unsubscribe from our email database or opt-out of receiving communications, including marketing materials, please contact us using the information provided below or utilize the opt-out options available in our communications.


7) Cookies

We use cookies to collect information about your activities and preferences when you visit our site. A cookie is a small piece of data stored on your computer that is accessed each time you visit our site, enabling us to understand how you use our site and customize your experience based on your preferences. For more information, please refer to our Cookie Policy.


8) Security

At Jamgab, we prioritize the protection of your personally identifiable information. However, please be aware that no security measures are completely foolproof. While we implement administrative, physical, and electronic safeguards to protect your information, we cannot guarantee that it will be immune from unauthorized access, viewing, disclosure, alteration, or destruction. In the event of a security breach involving your unencrypted electronically stored personal data, we will notify you as required by law via email or by prominently posting a notice on our website. We will act promptly and without undue delay to address the breach and restore the integrity of our data system, in accordance with the legitimate needs of law enforcement and the necessary measures to determine the extent of the breach.


9) Business Transfers

In the event that we are acquired or, in the unlikely event of our business closure or bankruptcy, data would be included as part of the assets transferred to any acquiring parties. You acknowledge that such transfers may occur, and that any acquiring parties may continue to use your personal information in accordance with this policy.


10) Limits of our Policy

Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and policies of those sites, and we cannot accept responsibility or liability for their respective privacy practices.


11) Changes to this Policy

We reserve the right to modify our privacy policy at our discretion to reflect current acceptable practices. We will make reasonable efforts to inform users about changes through our website. Your continued use of this site after any changes to this policy will be deemed as acceptance of our privacy practices and handling of personal information.

If we make a significant change to this privacy policy, such as altering the legal basis for processing your personal information, we will request your consent again to the revised privacy policy.